Zasoota Policy

Cancellation Policy

Last updated: June 26, 2026. This policy explains how booking cancellation requests are handled.

Customer Cancellations

Customers can request cancellation before the rental item is dispatched or delivered. Cancellation approval depends on booking status, payment status, and operational readiness.

Zasoota Cancellations

Zasoota may cancel a booking if the item becomes unavailable, payment verification fails, user details are incomplete, delivery location is unsupported, or the booking appears suspicious.

Charges

Cancellation charges may apply if preparation, dispatch, delivery, or other operational costs have already been incurred. Any applicable refund will follow the Refund Policy.

How to Cancel

Customers should contact support with their booking ID and registered contact details to request cancellation.

Contact

For cancellation support, contact Zasoota at zasoota.in@gmail.com or 8796318284.